Terms & Conditions - König Design AG

1. scope/general

1.1 The following General Terms and Conditions (GTC'S) apply to all business relationships between König Design AG, located in the Canton of Grisons, Via Maistra 15, 7500 St.Moritz, and its clientele.

1.2 These GTC'S apply to all transactions at one of the official points of sale of König Design AG when the customer is present in person. Furthermore, these GTC'S also apply to telephone sales transactions, as well as Internet sales or other absence transactions on the part of a buyer, which are concluded at www.koenigjewellery.com or by e-mail.

1.3 In the event of a legally valid sale/transaction between the customer and König Design AG, whether by a König Design AG sales representative in the presence of the customer or also in the event of customer absence as referred to in point 1.2, the General Terms and Conditions which were valid at that time shall apply.
This applies likewise to all placing of orders, as well as orders on the part of the clientele.
The sales contract is binding for both parties, i.e. buyer and seller, according to Art. 184 OR and must be fulfilled.

1.4 Appendix Internet/Online Shop
When placing an order on the website/online store, you must confirm acceptance of these GTC'S by checking the box "I accept the General Terms and Conditions" or similar. Notwithstanding this, these GTC'S are generally valid for all other transactions between the seller (König Design AG) and the customer according to point 1.2 .

1.5 König Design AG reserves the right to amend these GTC'S at any time.

1.6 König Design AG also reserves the right to make any price changes to all products.

1.7 König Design AG (Seller) is not obliged to accept a customer's order, neither at the official points of sale nor via all digital media, such as online store and/or e-mail or by telephone.

2. purchase authorization - legal capacity

With an order or a transaction according to 1.1 - 1.4 you assure that you are fully legally competent.
Furthermore, all deliveries of goods are only delivered or assured within the national territory of Switzerland, i.e. a customer must have a delivery address in Switzerland. Only in this case, transactions can be made through the online store of König Design AG. Customers who are located outside the Swiss territory, we kindly ask to contact us according to point 6.1.

3. product availability

König Design AG as a manufactory assumes that you as an end user do not engage in commercial trade with the products.
For this reason, a quantity delivery is limited for orders placed via the website. In individual cases, a separate agreement can be made upon request to a sales representative or König Design AG directly. In such a case we ask you to contact us directly.

By mail: König Design AG, Via Maistra 15, 7500 St.Moritz

By phone: +41 - (0)81 - 833 3660

E-mail : info@koenigjewellery.com

4. personal data

König Design AG guarantees to treat your data confidentially and not to make it accessible to third parties. In the event of any misuse of your customer data by third parties, especially in the case of sales transactions via the Internet, König Design AG must waive all responsibility and liability.

5. contract conclusion/orders without customer presence ; online store, telephone & e-mail

When placing an order or making a purchase on our website www.koenigjewellery.com, you first add goods to your shopping cart. As soon as you have completed your purchase, click to proceed to checkout. Here you have the possibility to update your shopping cart again, i.e. to remove goods from the shopping cart if necessary.
As soon as you have completed your purchase by activating the field "Buy now" or similar, you bindingly declare the purchase of the goods selected by you.
In the case of an order placed by telephone with a sales representative, the representative will record your relevant or required data accordingly.
You warrant that all of your personal information is true and correct. In the case of an order or purchase by e-mail, you as the customer ensure that König Design AG is provided with all relevant information in order to be able to properly process any transaction.

König Design AG cannot be held liable for errors caused by incorrect information provided by the purchaser.
Your order data (applies only to absent transactions) will be confirmed for this reason after legally binding order receipt to you by separate e-mail. In the absence of any report to the contrary on your part, it must and may be assumed that all details are correct and that a legally valid transaction has been concluded between the customer and König Design AG in accordance with these General Terms and Conditions.

6. prices/costs

6.1 All sales prices stated on the website are inclusive of the currently applicable statutory value added tax. Unless otherwise stated, insured shipping within Switzerland and the Principality of Liechtenstein is included in the purchase price.

In the event that we mistakenly accept and process your order in which there was an error in the price of a product, the seller (König Design AG) reserves the right to cancel the delivery of the product and to refund you the full amount already paid by you.

6.2 Although König Design AG, in accordance with point 2, does not provide for the delivery of goods outside the Swiss territory, we naturally also offer our clientele, upon separate request, shipment to a destination outside the countries mentioned in 6.1. For this purpose, you as a customer are welcome to contact us in advance (info@koenigjewellery.com) and request a non-binding offer. In the case of a shipment abroad, the statutory value added tax will be deducted from the sales price.
Accordingly, the customer has to pay the net purchase price plus the corresponding transport costs to the destination.
In addition, the respective taxes or customs duties will be incurred by the buyer in the case of import.
In such a case, we will contact you in advance to inform you about the corresponding costs. After confirmation by the customer and corresponding payment of the total amount due, the customer's purchase will be duly handed over to the transporter for foreign transport.

König Design AG guarantees in every case of a shipment an appropriate insurance in case of possible loss of a shipment. Damage to a shipment is always the responsibility of the respective carrier. In such a case, the recipient must have the damaged receipt confirmed by the carrier and immediately inform the sender, i.e. König Design AG, in order to safeguard its interests, as well as provide the relevant documents.

7. duty of care

All relevant steps, especially when purchasing via the Internet/Online Shop must be confirmed by you (accepting these General Terms and Conditions, providing your customer data, checking your shopping cart/confirmation, proceeding to checkout, providing your means of payment with corresponding data, as well as binding purchase by clicking the "Buy" field or similar. ) .

8. payment

When purchasing on the website, the amount of the corresponding purchase will be charged immediately, to your credit card entered for debit. After this, the sale is bindingly concluded. In case of transactions according to 6.2, the purchase becomes binding only after the customer's confirmation and subsequent payment. 

9. delivery

Products offered in the shopping area of the website www.koenigjewellery.com are usually delivered to the recipient within 7 working days after the order has been placed and legally valid or after the purchase has been made, if available. This applies to Switzerland and the Principality of Liechtenstein.
In the case of a foreign delivery according to 6.2, the customer will be informed here about corresponding delivery times. As soon as he has also accepted these, together with the costs according to 6.2, the order or the purchase can be completed.

In any case, the delivery period begins on the next working day after receipt of your order.
Your order will always and in any case be confirmed to you with an automatic response for such online transactions.Without receiving this response, please contact one of our representatives.
Generally, we deliver subject to availability, especially for limited products.
Other products presented on the website but not offered in the sales area/online store can also be ordered by the buyer.
However, different delivery times apply here and will in any case be communicated and clarified with the customer prior to an order or sale.
In the event of any delays in delivery caused by, for example, carriers, i.e. through no fault of König Design AG itself, König Design AG declines all liability.

10. retention of title

In principle, and this applies to all transactions, all goods remain the property of König Design AG until payment has been made in full.

11. exchange and return policy

In principle, an order as well as a sale are considered binding and obligatory for both parties.
The products are generally excluded from exchange and König Design AG is not obligated to take them back. This applies in particular also to special productions according to customer's request or products changed or modified on customer's request.

12. warranty

In principle, König Design AG grants a warranty of 2 years on its manufactured products. This does not apply to wear and tear or damage caused by major force or improper handling of your KOENIG product.
This warranty also expires in case of interventions by third parties.
Excluded from the warranty are materials such as leather, fabrics, etc. that are subject to normal aging and thus to conditional wear.

13. place of jurisdiction

Swiss law shall apply with the exception of the UN Convention on Contracts for the International Sale of Goods, the applicability of which is expressly excluded here.
For any disputes arising from a contractual relationship, the place of jurisdiction shall be the registered office of König Design AG, Canton of Graubünden, Switzerland. 

Status December 2023